A dedicated cloud for healthcare Industry
Healthcare data and hosting solutions are an important building block in the healthcare journey. OVHcloud is conscious of the challenges associated with protecting this data, and guaranteeing availability — and offers a range of resilient, scalable cloud hosting solutions. All of these solutions are compliant with the very highest security standards, and they are also built using standard technology on the market. You can host healthcare data from many different countries, with the assurance that the solution is compliant with all regulations and confidentiality rules.
For health care institutions
Migrate to the cloud and serenely manage your information systems, applications and health data. A secure, flexible and cost-effective solution, reducing your infrastructure investments.
For mutuals and insurance companies
With the cloud, improve your structural agility and customer engagement, reduce fraud and simplify care reimbursement management. Your migration is made easy with VMware and the private cloud.
For health software publishers
Deploy your managed services on our high-performance, scalable cloud infrastructures, ensuring strict regulatory compliance in the different countries where you host health data.
For Pharmaceuticals and Biotechnology
Reduce time-to-market for new products, improve team collaboration and clinical trial productivity, while ensuring optimal protection for your sensitive data.
OVHcloud Healthcare
A trusted cloud solution for several hundreds of companies and institutions hosting personal healthcare data, in compliance with very high-level confidentiality requirements in Europe and North America.
A healthcare cloud solution package for you
Key advantages
A private, secure cloud that is compliant with regulatory standards
Each customer’s cloud infrastructures are physically isolated, to maximize patient data protection. We apply the zero-trust approach in order to secure access to sensitive actions, and we hold ISO 27001, HDS and both SOC I and II type 2 certifications for all of our Healthcare infrastructures.
We offer specific contracts to our customers that are compliant with healthcare data hosting regulations in a number of European countries: Germany, the UK, Italy, Poland and France, with HDS certification. HIPAA compliance is also followed in the US.
A high-performance, scalable cloud for all needs
Harness the resilience and flexibility of VMware SDDC Enterprise Plus clusters. OVHcloud has been a Premier VMware partner since 2010, delivering them performance, scalability and a very high level of automation.
You can also opt for dedicated servers from our HG range. They are fully customizable, offering the best performance/cost ratio for massive data storage, intensive GPU processing, and hosting large databases.
High availability adapted for critical environments
Our solutions deliver optimal resilience. Their monthly availability rates are equal to or higher than 99.94%, with security mechanisms implemented across all of the elements that make up our services. This system is also complemented by business continuity plans.
Our Business and Enterprise support services will also help you launch your project. It is accessible 24/7, with a commitment to handling incidents within 30 minutes. Your requests are managed as a priority over other customers who use Standard support.
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Claranet is a major player for cloud services in Europe, specialized in remote management of critical applications and digital transformation. Its expertise means it can support customers of all sizes, and in all business sectors — helping them succeed in modernizing their IT systems.
Features
Datacentre extension and migration
The simplest way to transfer your data to the cloud
Hybrid and multi-cloud solutions
Build the multi-cloud infrastructure you need for a rock-solid hybrid cloud
Virtual desktop infrastructures for business
Increase your business agility, and improve the overall experience for end-users
Reliable email and collaborative solutions
Get a comprehensive collaborative suite, without any compromises on security
Managed big data clusters
Launch your big data project on a good foundation, with a managed solution
Bare-metal servers for high-performance workloads
High-availability servers for clusters with critical usage
Choose the location your data is hosted in
Decide exactly which of our datacentres your data is stored in
Certifications and compliance
We are compliant with a number of security requirements, including PCI DSS, TSP, CSA and ISO 27017/18
Advanced security for Hosted Private Cloud
We offer a range of features that allow for a strict identity control process
Guaranteed sovereignty, with no submission to the Cloud Act
Your data hosted in Europe is protected by the GDPR, and not subject to US law
Customer audits for our infrastructures and services
Our customers can have the platform audited by an external organisation
Anti-DDoS protection included
Keep your infrastructures protected against DDoS attacks
Automated VMware Enterprise Plus SDDC
Since 2010, OVHcloud has offered a comprehensive VMware platform
Business continuity and disaster recovery plans
Stay one step ahead by protecting your data
Healthcare expertise and IT support
Our Professional Services team and partners are here to help
Business level support
24/7 available engineers, ready to support your various requests
Our support team is available 24/7, and will manage your requests as a priority in less than 30 minutes.
Alcatel Lucent Healthcare
"You can't offer the best service if it's not supported by the right cloud infrastructure. This is where OVH comes in. We manage confidentiality for user data, and we also take care of user experience. OVH is Europe’s leading cloud services provider, and one of the largest cloud providers founded outside of the US."
Lucine
“We were looking for a European hosting provider, so that we wouldn’t have to be subject to the Cloud Act — and we opted for the OVHcloud Healthcare solution. OVHcloud offers solid guarantees in terms of hardware and software security, and it has a number of years’ worth of recognised experience in standard web hosting. These were crucial factors in our choice.”
Therapixel
“I think we were one of the first customers to start using the Private Cloud Healthcare solution. And we joined the OVHcloud Startup Program, so they worked with us to build our infrastructure. The ability to get in touch with system engineers working for our hosting provider is a real added value!”
OVHcloud Healthcare service commitments:
REGULATORY COMPLIANCE
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To have the authorisations required for hosting healthcare data in the territories concerned.
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To comply with legal and regulatory requirements in force, especially with regards to personal data protection and healthcare data hosting.
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To comply with ethical regulations, especially with regards to the privacy of healthcare data and professional confidentiality. On these grounds, OVHcloud does not use the healthcare data it hosts. Only Customers have total control over this data.
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To maintain an increased level of security for healthcare data, in compliance with the very strictest legal and regulatory requirements in force. The measures we deploy are both organisational and technical. We focus particularly on data access control, high-level authentication, and the traceability of all operations carried out on the data. An IT system security policy is formalised, implemented and evaluated.
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To guarantee the validity of patient rights by managing their rights of access, rectification, opposition and deletion in compliance with the provisions established by the Data Protection Act, and by the public health code.
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To manage its sub-contracting chain by transferring any obligation, particularly with regards to security, data location and the validity of patient rights, to its sub-contractors, and by imposing a similar contract transfer to its own sub-contractors.
AVAILIBILITY & SUPPORT
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To educate and train its staff with regards to issues linked to the sensitivity of healthcare data in terms of respecting patient privacy, medical ethics and enhanced security.
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To ensure service continuity and resumption by implementing a business continuity plan, and deploying an incident management process. OVHcloud provides the Customer with technical support, lists the representatives who are available 24/7, and can organise crisis units.
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To improve the OVHcloud Healthcare service constantly in terms of both performance and security, and adapt accordingly to technological and regulatory changes.
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To support its Customers in the event of a service change or closure. OVHcloud agrees to return all data to the Customer that they have stored on their infrastructure, at any time. When the service closes, after the data has been returned to the Customer, OVHcloud will proceed to erase all of the data stored by the Customer.
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To advise the Customer and its depositors with regards to their contractual, legal and regulatory obligations.
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To carry out its duty as an advisor for players in the hosting chain, through any documentation provided as part of the service, through the intervention of people responsible for this solution, and through supporting Customers within their scope.