Automated SMS messaging
Automated SMS messaging
Simplify your communications with automated SMS messaging.
Automate communications and save time with automated text messages. They are easy to set up and can be customised.
Send reminders and alerts automatically via text message and improve communication with your customers.
Why send text messages automatically?
Automatic text messages are revolutionising how you interact with your audience. By automating your communications, you can send relevant and timely messages, giving all your customers a personalised experience – from birthdays and meetings to recurring events and sales promotions at a lower cost.
At OVHcloud, we are aware of the importance of effective and quick communication in the business world. Our automated SMS plans can help you strengthen your customer relationships.
Save time
With automated SMS messaging, you can send bulk text messages automatically at once, which gives you more time to focus on other core aspects of your business.
Customise SMS text messages
Customise text messages according to your customers’ preferences and needs. Make your communication more relevant and strengthen their engagement.
Use cases
Custom welcome messages
Send welcome messages to new customers automatically. An online store, for example, can send text messages welcoming new customers, with a special discount code included.
Appointment reminders and confirmations
Set up automatic appointment reminders to improve business efficiency. A clinic, for example, can send text messages to remind patients of upcoming appointments.
Post-purchase follow-up
Send tracking details automatically via post-purchase text message to boost customer satisfaction. An appliance store, for example, can send text messages to customers to get their feedback on a recently purchased item.
The advantages of automated SMS messaging
Customised bulk messaging
Automated SMS messaging makes communication with each recipient more personal, even when they are sent in bulk.
Saves time
Automated repetitive tasks free up time and allow you to focus on more strategic activities.
Higher response rate
Send timely text messages — reminders, appointment confirmations or feedback requests — to improve customer experience.
Improved customer engagement
Automated SMS messages are quick and easy to send and encourage recipients to respond.
What benefits are there for recipients?
SMS messaging is the perfect alert solution. There are several reasons for this:
- They are sent and received instantly.
- They are accessible to almost everyone, even while they’re travelling abroad.
- They convey information in a short, concise format.
- They offer quick read and reply rates. It takes a few seconds to read a text message, compared to the average 48 hours it takes for an email.
- They are archived, so recipients can find important information, such as the delivery address of their package or the order number.
More features designed to simplify your day-to-day
Choose your SMS sender ID
Customise your brand.
You can customise your text messages by choosing a sender ID and using any name, which can strengthen your brand image and make your messages more authentic.
API or SMPP
The power of automation at your fingertips.
With our dedicated API, you can add text messages to your existing services. The SMPP protocol allows you to easily manage the sending and receiving of bulk text messages.
Discover our tools and resources to help you harness our SMS messaging solutions
Adapt your SMS campaigns to suit your needs
Your questions answered
How does automated SMS messaging work?
Text messages are pre-written to be sent in response to specific events, such as subscriptions, purchases, appointments, and more.
How can I customise automated SMS messages?
You can customise text messages by adding dynamic variables such as the recipient’s name or specific details.
How can I check if my automated SMS messaging is effective?
Our platform provides you with detailed performance reports of your automated SMS messaging, including open and response rates.
Can text messages be sent to all phones?
Most mobile phones can receive text messages, which helps you to reach a wider audience.
Set up automated SMS messaging
You can now integrate the OVHcloud API into your internal applications, such as CRM tools and databases.