VPS Migration - FAQ

We’re scaling our virtual private servers (VPS) to better meet your performance and flexibility needs. Like the previous ranges, the new ranges offer great value for money, with no changes to commitment periods.

The new price will be applied automatically when you renew your subscription.

To begin migration, simply go to the OVHcloud Control Panel. Launch the process from your VPS dashboard with just a few clicks. If you don’t migrate by 31 December 2024, your solution will be migrated automatically from January 2025. You’ll receive a notification 15 days before the scheduled migration date.

The new solution might be more expensive than your current VPS plan. Keep in mind that this new price will only apply when you renew your subscription, and not right after the migration.

Once the migration is complete, your VPS will be configured exactly as it was before, including IP addresses, extra disks, FTP backups, and all your options. We’ll temporarily pause automatic backups during migration, which will resume once this is complete. You can also change your options, or add new ones post-migration.

Migration time will depend on the size of your VPS — it could be anywhere from 20 minutes to 6 hours. If you have additional disks, you can expect this to last between 2 and 12 hours.

Average time per configuration:

• SSD VPS: can be configured between 20 and 90 minutes, depending on disk size.
• Cloud VPS and Cloud RAM VPS: can be configured between 1 and 6 hours, depending on disk size.
• Up to 12 hours if you have additional disks.

During the migration, your VPS will be temporarily inaccessible . You’ll receive a notification before the automatic migration, so you can plan accordingly. If you prefer, you can pick a date that works for you to manually migrate, between now and 31 December 2024.

The new OVHcloud VPS range gives you more flexibility and up to 50% better performance than the previous range. Based on the plan you choose; you get unlimited traffic and up to 2 Gbps* bandwidth. These servers are available in our datacentres in Europe, North America and Asia Pacific, with several features — anti-DDoS protection, additional disks, failover IPs and backup options (snapshots and automatic backups). All products/services are offered at transparent and predictable prices.

*Excludes datacentres in the Asia-Pacific region.

The migration might take between 20 minutes and 12 hours, depending on the size of your VPS. If you still can’t access your VPS after the specified time frame, please contact our customer support team via this link.

Your failover IP will be maintained after the migration. However, depending on the operating system, you might lose your configuration. If this happens, you can reconfigure your failover IP by following our guide: https://help.ovhcloud.com/csm/en-public-cloud-network-configure-additional-ip. This issue is more common on older operating systems.

Double-check that the system’s disk has at least 1 GB of free space, so your VPS can reboot properly after migration. We also recommend checking your system settings (kernel changes, system configurations, etc.), and rebooting to make sure everything is in order before you begin migration. Reboot your machine once before starting.

By clicking the ‘Start migration’ button, your VPS will be disconnected and automatically migrated to the configuration you choose. If you’ve selected the wrong VPS, please contact our customer support team as soon as you start migrating, via this link.