Accessibility Statement

1. Support and governance

• Dedicated digital accessibility officers with varied skills, allocated to different teams.
• Dedicated space to facilitate discussions and the sharing of good practices, technical or otherwise.
• Collaboration of the officer team with spokespeople, disabled individuals, diversity, equity, and inclusion (DEI) specialists, and focus groups.
• Continuous monitoring of process improvements, accessibility innovations offered by browsers, etc.

2. Awareness raising and training

• Internal awareness campaigns to inform and educate teams about digital accessibility, inclusion, and disability.
• Implementation of specific training sessions for the following roles: 
  • web developers
  • designers
  • copywriters and designers
  • quality analysts
  • project management
• Organisation of Digital Collage and Diversity Fresco workshops to raise awareness among teams about the environmental and social impacts of digital technology as well as the challenges of diversity and inclusion.
• Additional contextualisation regarding the company’s expectations of digital accessibility for external providers.

3. Integration, continuous improvement, and project tracking

• In the upstream phases of project deployment:
  • integration of accessibility prerequisites into the costing and planning of a project
  • approval of mock-ups in terms of contrast needs and access to information
  • development of interfaces based on an accessible component design system
  • final tests before deployment, including a compliance check through quality analyses
• Migration of existing projects incorporating this same awareness of compliance with digital accessibility
• Continuous cross-sectional monitoring of compliance levels using automated audit libraries (aXe)

4. Audits and evaluations

• Updates of existing audits, including mandatory pages as well as the pages with the highest traffic.
• Addition of further audits in the event of complementary environment production.
• Offers of bespoke internal audits at the request of teams to meet specific needs.

1. Support and governance

• Integration of the A11y France association, a federation of organisations, professionals, and communities focused on digital accessibility.
• Integration of the WCAG 2.2 recommendations by the French translation working group.
• Addressing the needs gathered from disabled users for future developments.
• Implementing the annual action plan (between September 2026 and August 2027).

2. Awareness raising and training

• Train all teams on the general principles of digital accessibility.
• Train project managers to integrate accessibility into project management.
• Train development teams on best practices for accessible development.
• Train designers to create accessible interfaces.
• Train content writing and design teams to create accessible content.
• Organise awareness sessions on digital accessibility.

3. Integration, continuous improvement, and project tracking

• Integration of accessibility requirements into project management from the outset (continuously)
• Prioritising the fixes identified during audits
• Drafting action plans
• Carrying out acceptance testing on fixes (continuously)

4. Audits and evaluations

• Conduct internal compliance audits scheduled for 2026/2027 (between September 2026 and August 2027)
• Publish accessibility statements and audit results (when necessary).
• Focus efforts on the internal applications most used by teams.

Training and education

Throughout the implementation period of this scheme, training and awareness activities will be organised to enable staff working on websites and applications to develop, edit, and publish accessible content. 

Below is a list of these training sessions:

• training materials on digital accessibility
• digital accessibility officer
• digital accessibility training for web development teams
• digital accessibility training for UX/UI teams 
• digital accessibility training for project managers and product owners
• digital accessibility training for writing teams and contributors
• Digital Fresk workshop
• Diversity Fresk workshop

Internal audits and comments

At OVHcloud, we now carry out a set of automated and manual tests to continuously assess and improve the accessibility of our products, and we include disabled people in this process as soon as possible.

As we put web interfaces into production, whether internal or external, we strive to ensure that an audit is carried out using the technologies employed by our users. These audits, aligned with the General Accessibility Improvement Framework in France (RGAA), are conducted using tools such as:

• screen readers
• screen magnifiers
• and other assistive technologies.

The identified points are then prioritised and addressed in collaboration with the product management teams.

Corrective technical measures

Audits and user feedback help us target priority issues relating to accessibility, in accordance with the RGAA.

Each identified issue undergoes a structured process of prioritisation, categorisation, and technical analysis.
We place particular priority on issues that have a significant impact on the experience of disabled people.

Our efforts particularly focus on resolving issues related to the following aspects, including, but not limited to:

• keyboard navigation, attention management, and fluidity of navigation within the page
• compatibility with screen readers such as NVDA
• screen magnification
• contrast and use of colours
• clarity of error messages and form accessibility

Integration of processes

Beyond corrective measures, we are committed to embedding accessibility across all our processes and at all levels of the company.

In the digital field, we work closely with product, design, and development teams to:

• incorporate accessibility standards from the design stage of new features;
• ensure the publication of a compliant code, adhering to best practices and current standards.

Accessibility officers

The digital accessibility officers are responsible for the development, monitoring, and updating of this multi-year plan.

Their mission is to promote accessibility by sharing standards and best practices, to support the internal Group communication team through training actions, to control and ensure compliance with Law No. 2005-102 of 11 February 2005 by conducting regular audits, either directly or through specialised consultants, to ensure the handling of user requests, and in general to maintain the quality of service provided to disabled people.

Details of the annual and multi-year plans are available upon request by emailing: accessibility@ovhcloud.com